DELIVERY TERMS
These terms have been extracted from our Terms & Conditions, to view or print a copy of our full terms please click here.
Our delivery times are between 2 to 5 working days. If you need any specific day, please, contact us to check availability. If you’re ordering via our website once we have processed your order, we will email across a confirmation of your order with the estimated delivery day included.
DELIVERY CHARGE PER DROP
Please note, we deliver to roadside only. See postcodes and delivery charges below. Some postcodes are outside of our delivery areas, for this, contact us to request a quotation.
Derbyshire
Postcode | NET Price | Including VAT |
| For deliveries where the postcode starts with: DE1 DE21 DE24 DE22 DE23 DE3 | £ 15.00 | £ 18.00 |
| For deliveries where the postcode starts with: DE72 DE73 DE74 | £ 16.67 | £ 20.00 |
| For deliveries where the postcode starts with: DE14 DE15 DE65 DE7 | £ 20.83 | £ 25.00 |
| For deliveries where the postcode starts with: DE11 DE13 DE56 DE75 | £ 25.00 | £ 30.00 |
| For deliveries where the postcode starts with: DE12 DE6 DE5 | £ 29.17 | £ 35.00 |
| For deliveries where the postcode starts with: DE55 | £ 33.33 | £ 40.00 |
| For deliveries where the postcode starts with: DE4 | £ 41.67 | £ 50.00 |
Nottinghamshire
| POSTCODE | NET Value | Including VAT |
| For deliveries where the postcode starts with: NG10 NG11 | £ 29.16 | £ 35.00 |
| For deliveries where the postcode starts with: NG1 | £ 37.50 | £ 45.00 |
| For deliveries where the postcode starts with: NG2 NG7 NG8 NG9 NG90 | £ 41.66 | £ 50.00 |
| For deliveries where the postcode starts with: NG16 | £ 50.00 | £ 60.00 |
| For deliveries where the postcode starts with: NG15 NG17 NG18 NG19 NG21 NG3 NG 4 NG5 NG6 | £ 58.33 | £ 70.00 |
| For deliveries where the postcode starts with: NG12 NG18 NG19 NG20 | £ 66.66 | £ 80.00 |
| For deliveries where the postcode starts with: NG13 NG14 | £ 83.33 | £ 100.00 |
| For deliveries where the postcode starts with: NG22 NG23 NG24 NG25 NG31 | £ 150.00 | £ 180.00 |
| For deliveries where the postcode starts with: NG32 NG33 NG34 | £ 208.33 | £ 250.00 |
Leicestershire
POSTCODE | NET Price | Including VAT |
| For deliveries where the postcode starts with: LE3 LE4 LE5 | £ 15.00 | £ 18.00 |
| For deliveries where the postcode starts with: LE1 LE18 LE19 LE2 LE6 LE7 LE8 | £ 16.67 | £ 20.00 |
| For deliveries where the postcode starts with: LE9 LE16 LE17 | £ 25.00 | £ 30.00 |
| For deliveries where the postcode starts with: LE11 LE12 LE67 | £ 29.17 | £ 35.00 |
| For deliveries where the postcode starts with: LE10 LE65 | £ 33.33 | £ 40.00 |
| For deliveries where the postcode starts with: LE13 LE14 LE15 | £ 37.50 | £ 45.00 |
Northampton
| For deliveries where the postcode starts with: NN1 NN2 NN3 NN4 NN5 NN6 NN7 | £ 83.34 | £ 100.00 |
| For deliveries where the postcode starts with: NN8 NN9 NN10 NN11 NN12 NN13 NN14 NN15 NN16 NN17 NN18 | £ 125.00 | £ 150.00 |
Sheffield/Chesterfield/Barnsley/Worksop/Rotherham/Mexborough/Hope Valley
| POSTCODE | NET Value | Including VAT |
| For deliveries where the postcode starts with: S40, S41, S42, S43, S44, S45 | £ 83.34 | £ 100.00 |
| For deliveries where the postcode starts with: S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S18, S19, S20, S21, S25, S26, S30, S31, S32, S33, S35, S36, S49, S60, S61, S62, S63, S64, S65, S66 | £ 100.00 | £ 120.00 |
| For deliveries where the postcode starts with S81, S80, S75, S74, S73, S72, S71, S70, S69, S68, S67 | £ 125.00 | £ 150.00 |
- When you register and enter your postcode, your delivery charges will be calculated automatically at Checkout.
WEB ORDERS FOR COLLECTION FROM OUR DEPOTS
You can order on our website for collection from our stores, please, select the store that suits you the best and we will e-mail you when your order is available for collection.
Branches:
9 Thirsk Place – Derby
Monday – Friday: 7:00 am to 5:00 pm
Saturday 7:00 am to 4:00 pm
154, Barkby Road – Leicester
Monday – Friday:7.30 am to 4.30 pm
Saturday – 8 am to 12 pm
WEB ORDERS / QUOTATIONS OUT OF OUR DELIVERY AREA
Customers outside our delivery area can contact our Derby branch at 01332 986260 for enquiries. If possible, delivery may be arranged via a third-party courier. Each request will be considered on an individual basis, taking into account the products, quantities, and location.
DELIVERY & CHARGES
Delivery charges vary depending on your postcode and cannot be refunded unless the goods you ordered were delivered damaged or faulty.
HOW WE DELIVER
We typically deliver goods using our own vehicles ranging from 18-tonne rigid trucks to articulated trucks and trailers. Our slabs and scoops are delivered by hand, so make sure to have space to accommodate your goods. All this information you will also receive after the purchase.
- If access to your delivery address is restricted, please let us know when speaking to the delivery team.
- We are unable to place materials inside buildings such as sheds or garages, due to the increased risk of damage to property when manoeuvring the forklift. We are also unable to transport products through a property or to back gardens.
- Standard deliveries using a lorry will only include one member of AG Fencing & Landscaping staff.
- Our drivers will make every effort to deliver the goods as close as possible to the desired destination. If that is not possible due to road surface or other conditions, our drivers are instructed to unload the goods beside, or close to, the vehicle on firm ground.
- We advise our customers check the items when receiving the delivery to make sure everything is as expected. This also prevents further possible complications about delivery.
- If you are concerned this leaves your goods in an unsecured location, please inform our head office transport team as soon as reasonably possible on [email protected] to discuss an alternative delivery time, when you can ensure you have arranged for someone to help move your goods to a secure location.
HOW LONG AFTER YOU PLACE AN ORDER CAN YOU EXPECT DELIVERY?
We aim to deliver your goods to you within 2 – 5 working days of accepting your order. If you have a specific deadline please talk to one of our team members [email protected].
We recommend you do not plan your installation date until the product has been delivered.
DO YOU HAVE TO BE IN WHEN WE DELIVER?
Not necessarily, if you are happy for us to leave the goods.
Please note that once the goods have been delivered to your premises, ownership, and liabilities arising from ownership transfer from us to you.
DELIVERY NOTIFICATIONS
We will advise your approximate delivery date/time by Email. If after a delivery notification, you are unable to receive a delivery, please inform our head office transport team as soon as reasonably possible at [email protected] to discuss alternative arrangements.
If you would like any further information please contact us.
